Three ways to start
All of them end the same way: a written, fixed price with nothing hidden in it.
Straight answers
Before you ring
Do you charge for a quote?
No. The site visit and the written quote are free, and there is no obligation afterwards. If we are not the right firm for the job we will say so.
Do you really do the small jobs?
Yes — a shelf, a curtain rail, a slipped tile, a door that won't shut. Price it yourself on the estimator and book it in.
Are you insured?
Yes — public liability insurance is in place on every job and we are happy to send the certificate through before you commit to anything.
How do payments work?
Payments are staged against completed work, agreed in the quote before we start. We do not ask for large deposits before work begins.
Do you handle building regulations?
Yes. Structural calculations, building control applications and inspections are arranged as part of the job on any work that needs them.
What is guaranteed, and for how long?
Our own workmanship is guaranteed for 12 months from sign-off — if something fails because of how we fitted it, we come back and put it right at no cost. Materials and fittings carry their manufacturer's own warranties, and we hand that paperwork to you at handover. Separately from any guarantee, you have six years under the Limitation Act to raise a problem with the work.
How long does an extension take?
It depends on size, ground conditions and approvals, but most single storey extensions run to a few months on site. You get a realistic programme with your quote, not an optimistic one.